Support
Store Policy
Customer Care
We are committed to providing excellent customer service to ensure a seamless shopping experience. Our customer care policy includes:
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Responsive Support: Our team is available via email, chat, and phone to assist with inquiries and concerns.
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Product Inquiries: Customers can request additional details or images of paintings before purchasing.
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Order Tracking: Once an order is placed, customers receive tracking details to monitor delivery progress.
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Satisfaction Guarantee: If any issues arise, we strive to resolve them promptly with a customer-first approach.
Privacy & Safety
We take customer privacy and data security seriously. Our policies include:
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Secure Transactions: All payments are encrypted using industry-standard security protocols.
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Personal Information Protection: Customer data, including billing and shipping details, are strictly confidential and never shared with third parties.
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Secure Browsing: Our website is protected with SSL encryption to ensure safe browsing and transactions.
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No Spam Policy: Customer email addresses are only used for order-related communication and opted-in promotions.
Wholesale Inquiries
We offer special terms for bulk orders and wholesale buyers:
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Discounted Pricing: Wholesale buyers enjoy exclusive discounts based on order volume.
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Customized Orders: Special commissions and bulk requests can be accommodated.
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Dedicated Support: A personal account manager is assigned for bulk purchases to streamline the process.
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Flexible Payment Terms: Payment options are available for larger orders.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments